We know how much you want to get your hands on your new Volcanoecigs products and to help you, we promise you this...ALL OF OUR ORDERS SHIP WITHIN 24 HOURS DURING THE WEEK!*

 We send our products using the Royal Mail for all UK orders, thereofre any order made after 3pm on Friday will be sent on Monday.

Not only will we ship your product in one days time, we'll also support you with some of the best and most convenient shipping options.

If your total purchase amount qualifies you for a free shipping option, during checkout you will see a new shipping option listed as "£0.00" - please be sure to select the FREE shipping option.


All shipments will be issued a tracking number for your convenience and if you create an account with us, you will be notified as soon as your package is processed and be able to track those shipments directly from your account dashboard page. Our products are only available to UK and EU customers. Orders are typically received within 3 to 5 business days depending on your shipping method and carrier. If you have any questions about shipping times, we encourage you to visit your carriers website for more information.

We are committed to providing you with the best shipping service and if for whatever reason, you experience shipping issues, please contact us and we will do whatever is in our power to make sure that you receive your goods on time and in full working order!

Once a package leaves our facility and it is in the shippers hands, we have no control over it. If this package becomes lost, stolen, or takes longer than expected to arrive please contact us regarding your shipment and we will get into contact with them.